Privacy Policy

Effective Date: April 1, 2026
Introduction
Guardian Shield ("we," "us," "our") provides internet safety tools for families. This Privacy Policy explains what personal data we collect, how we use it, and the choices you have regarding your information. By using Guardian Shield, you consent to the practices described in this policy.
Information We Collect
Account Information
  • Parent name, email address, and phone number
  • Billing information (processed securely by Stripe)
Child Profile Information
  • Child's first name and age as provided by the parent (we do not collect children's last names)
Device Information
  • Device identifiers, operating system type, and configuration profile status
Browsing Activity Data
  • DNS queries and web requests routed through our filtering proxy
  • Blocked and allowed domain logs
Payment Information
  • All payment processing is handled by Stripe. We do not store credit card numbers on our servers.
Usage Data
  • Dashboard interactions, feature usage, and notification preferences
How We Use Your Information
We use the information we collect to:
  • Provide and maintain our internet safety filtering service
  • Process payments and manage subscriptions
  • Send notification alerts, including tamper detection warnings, content block notifications, and daily or weekly activity summaries
  • Provide customer support via our AI support assistant and email
  • Improve our filtering algorithms and overall service quality
  • Comply with applicable legal obligations
Data Sharing and Disclosure
We do not sell your personal information.
  • Service Providers: We share data with trusted third-party service providers solely to operate our service, including Stripe for payment processing, email delivery services for notifications, and cloud hosting providers.
  • Legal Requirements: We may disclose information if required by law, court order, or governmental request, or when necessary to protect the safety of our users or the public.
  • We do not share children's browsing data with any third parties for advertising or marketing purposes.
Data Retention
  • Account data: Retained while your account is active and deleted within 90 days of account closure.
  • Browsing activity logs: Retained for 90 days, then automatically purged.
  • Billing records: Retained as required by applicable tax and accounting regulations.
You may request deletion of your data at any time by contacting [email protected].
Children's Privacy (COPPA Compliance)
  • Guardian Shield is operated by parents and legal guardians, not by children directly.
  • We collect only the child's first name and age, as provided by the parent or guardian.
  • Browsing activity data is collected to enable parents to monitor their child's internet usage and enforce safety rules.
  • We do not directly interact with, market to, or knowingly collect personal information from children.
  • Parents may request deletion of their child's data at any time by contacting us.
Security
We take the security of your data seriously and implement appropriate technical and organizational measures, including:
  • All data is transmitted using TLS encryption
  • Access passcode protection for sensitive account actions
  • OTP verification for destructive account changes
  • Regular security audits and software updates
Your Rights
You have the right to:
  • Access your personal data via the Account section of the dashboard
  • Request correction of inaccurate information
  • Request deletion of your account and all associated data
  • Opt out of non-essential notifications
For California Residents: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, request deletion of your personal information, and opt out of the sale of personal information. We do not sell personal information.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or a notification in your dashboard. Your continued use of Guardian Shield after such changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:

[email protected]
Subject line: "Privacy Inquiry"